Privacy Policy

GC Home Inspection (“GC Home Inspection,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our website or services.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Schedule a home inspection
• Contact us through our website
• Communicate with us by phone, email, or text message
• Submit a contact form or scheduling request

Information collected may include:

• Name
• Email address
• Phone number
• Property address
• Inspection details
• Any other information you choose to provide

We may also collect basic website usage data such as browser type, IP address, and pages visited for analytics and website improvement.

How We Use Your Information

The information you provide may be used to:

• Schedule and perform home inspection services
• Communicate regarding inspections and related services
• Provide inspection reports and service updates
• Respond to questions or customer service requests
• Improve our website and services

We do not sell or rent your personal information to third parties.

SMS and Text Messaging

GC Home Inspection may communicate with customers via SMS (text messages) regarding inspection services. These messages may include appointment confirmations, scheduling reminders, inspection updates, report availability notifications, and customer service communications.

Customers may opt in to receive SMS messages when they contact GC Home Inspection directly, schedule an inspection through our website or scheduling system, or provide their phone number during communication regarding inspection services.

By providing your mobile phone number when contacting GC Home Inspection, scheduling an inspection, or communicating with our company, you consent to receive service-related SMS text messages.

Message frequency may vary depending on the services requested. Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact GC Home Inspection directly.

SMS consent and phone numbers collected for SMS communication will not be shared with third parties or affiliates for marketing purposes.

Automated Communications and AI Assistance

GC Home Inspection uses an AI-powered assistant to help respond to website inquiries, scheduling requests, and general questions. This assistant operates through our customer communication platform (GoHighLevel).

When you interact with our AI assistant, the following may apply:

• Your messages and responses may be logged and stored within our communication platform
• Conversation data is used to fulfill your service request and improve response quality
• AI conversations are not shared with third parties for marketing purposes
• Our AI assistant is designed for scheduling and general inquiries only — it does not provide inspection opinions or professional advice

You may request to speak with a team member at any time by calling (281) 675-5885, Monday–Friday, 8:00 AM–5:00 PM.

Information Sharing

We may share information with trusted service providers when necessary to deliver our services. This may include scheduling platforms, report delivery systems, payment processors, or communication services.

These providers are required to protect your information and only use it for service-related purposes.

We may also disclose information when required by law.

Data Security

We take reasonable steps to protect your personal information using industry-standard security practices. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You may request to:

• Access the personal information we have about you
• Correct or update your information
• Request deletion of your information
• Opt out of future communications

Requests may be made using the contact information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

Contact Information